Croatian tax administration’s IT capacity building

Project description

Objective:

Provision of technical support to successfully implement the EU General Data Protection Regulation (GDPR) based on high-level recommendations for implementation on GDPR and to improve the Croatian tax administrations’ capacity in building IT capacity.

Results:

Concept for GDPR in the Croatian tax administration to prepare the roll-out project designed
Concept to establish business process management in the Croatian tax administration designed
Concept for mobile office to prepare the roll-out project designed
Methodology for IT project risk management designed
Concept to establish a project management office in CTA designed
IT project management trainings implemented
Methodology for IT change management in CTA designed

Details:

Country:
Croatia

Beneficiary:
Tax Administration (CTA) of the Croatian Ministry of Finance

Funding programme:
SRSP (Structural Reform Support Programme); Predecessor of TSI (Technical Support Instrument)

Implementation period:
December 2018 – December 2019