Croatian tax administration’s IT capacity building

Geschäftsmann mit einem Tablet, über dem ein Hologramm mit Verkaufsdaten und Wirtschaftswachstum angezeigt wird.

Project description

 

Objective:

Provision of technical support to successfully implement the EU General Data Protection Regulation (GDPR) based on high-level recommendations for implementation on GDPR and to improve the Croatian tax administrations’ capacity in building IT capacity.

Results:

  • Concept for GDPR in the Croatian tax administration to prepare the roll-out project designed
  • Concept to establish business process management in the Croatian tax administration designed
  • Concept for mobile office to prepare the roll-out project designed
  • Methodology for IT project risk management designed
  • Concept to establish a project management office in CTA designed
  • IT project management trainings implemented
  • Methodology for IT change management in CTA designed

Details:

Country:
Croatia
Beneficiary:
Tax Administration (CTA) of the Croatian Ministry of Finance
Funding programme:
SRSP (Structural Reform Support Programme); Predecessor of TSI (Technical Support Instrument)
Implementation period:
December 2018 – December 2019
Partner:
Austrian Federal Ministry for Digital and Economic Affairs