Digitization

Social lnsurance Services Digital Transformation {DX} Project lmplementation – Phase B

Objective: The objectives of the reform are to widen access to social protection and to improve the operational efficiency and effectiveness of its SIS. Results: Extension of Social Security Coverage to self-employed/ new forms of employment Internat process reengineering Digitization/ SIS IT system upgrade Establishment of Business lntelligence (BI) and capacity building for data insights, fraud prevention/detection

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New CPS (Public Employment Service) & Subsidy Schemes Management System (Intermediate Body)

Objective: The first project phasewill be used to analyze the current digital priorities in PES’s and IB’s ongoing digital transformation process, whereas Phase B will refer to as the lmplementation phase for the mentioned projects Results: Reviewing and evaluating the existing Candidates Placement System (CPS), PES IT Core System in comparison to available systems & best practices Support in decision making to either develop or purchase a new IT Core System (Candidates Placement System – CPS) Designing an advanced Skills Matching Mechanism / Tool to achieve more accurate results for matching jobseekers with vacancies Analyzing and proposing additional applications to enable more effective and more efficient services for citizens and companies, such as jobseeker profiles and early warnings for vulnerable groups- based on new and enhanced (digital) channels

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Public Employment Service (PES) Performance Management System

Objective: This project will focus on the design and implementation of a consistent and integral Performance Management System, a Balanced Scorecard and implementing a dashboard to represent results to the management in PES and the Department of Labour. Results: A detailed design and implementation of a Performance Management System (PMS) A Dashboard to present results to PES management and key users A Balanced Score Card (BSC) to define targets and focal points for the development of the local PES offices and to support the implementation of the overall PES mission strategy

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Social Insurance Services Digital Transformation (DX) Project

Objective: The goal of the SIS DX project is to establish one of the top-of-the-line social insurance IT systems in Europe and SIS as the best performing public entity in Cyprus. Furthermore, the future IT system shall serve as a best practice for further IT applications in Cyprus. Results: Enhanced efficiency and performance of Social Insurance Services (SIS) Better benefits coverage and services for all citizens, among them especially self-employed individuals and those in non-traditional employment arrangements well planned and secure transition to a modern IT System

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Digital upskilling strategies for Bavaria and North Rhine- Westphalia

Project description   Objective: The project will focus on the areas of digital skills assessment, life-long learning and measures for target-group based training/up- and re-skilling (digital skills) and aim to enable the authorities to develop and implement effective and sustainable strategies to standardise, assess and raise digital competences of citizens (Bavaria) and within the public administration (North Rhine-Westphalia).   Results: increase the cooperation of the two Länder regarding digital competences increase (digital) competitiveness achieving sustainable economic and social convergence, resilience and recovery supporting Germany’s efforts to strengthen their institutional and administrative capacity, including at regional and local level facilitating socially inclusive, green and digital transitions effectively addressing the challenges identified in the country-specific recommendations ensure coherence with the strategies and plans of the European Commission to raise digital skills within the EU (Digital Decade etc.)

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Strengthening Cybersecurity Capacities in Georgia

Objective The overall objective of the project is to strengthen Georgia’s preparedness and resilience towards cyber threats and attacks, by capacity building of Georgian stakeholders and creating enabling cybersecurity frameworks, in line with the EU’s approach, standards, and relevant legal and policy framework, notably but not limited to the NIS Directive.   Results Increase Georgias security level of networks and information systems, as well as its level of prevention, preparedness, reaction and resilience to cyber incidents and threats The benchmark for this will be the EU’s NIS Directive and external cyber capacity building guidelines A rules-based cybersecurity governance in full respect of Human Rights and Fundamental Freedoms according to the EU’s approach A whole-of-government and whole-of-society approach for an inclusive and accountable policy and decision-making process, involving CSOs, civic actors and the private sector

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