Cyprus

Objective: The objectives of the reform are to widen access to social protection and to improve the operational efficiency and effectiveness of its SIS. Results: Extension of Social Security Coverage to self-employed/ new forms of employment Internat process reengineering Digitization/ SIS IT system upgrade Establishment of Business lntelligence (BI) and capacity building for data insights, fraud prevention/detection

Objective: The first project phasewill be used to analyze the current digital priorities in PES’s and IB’s ongoing digital transformation process, whereas Phase B will refer to as the lmplementation phase for the mentioned projects Results: Reviewing and evaluating the existing Candidates Placement System (CPS), PES IT Core System in comparison to available systems & best practices Support in decision making to either develop or purchase a new IT Core System (Candidates Placement System – CPS) Designing an advanced Skills Matching Mechanism / Tool to achieve more accurate results for matching jobseekers with vacancies Analyzing and proposing additional applications to enable more effective and more efficient services for citizens and companies, such as jobseeker profiles and early warnings for vulnerable groups- based on new and enhanced (digital) channels

Objective: This project will focus on the design and implementation of a consistent and integral Performance Management System, a Balanced Scorecard and implementing a dashboard to represent results to the management in PES and the Department of Labour. Results: A detailed design and implementation of a Performance Management System (PMS) A Dashboard to present results to PES management and key users A Balanced Score Card (BSC) to define targets and focal points for the development of the local PES offices and to support the implementation of the overall PES mission strategy